Title
Resolution to Approve a Purchase Order and Master Service Agreement with CenturyLink Communications, LLC for Managed SIP (Session Initiation Protocol) Trunking ($25,448.54)
Memorandum
Information Technology issued RFP 19-26 to solicit responses for a Managed SIP Services that will coincide with the upgrade of our IP Phone system. The Information Technology department reviewed all 7 responses and graded them based on:
* Professional Qualifications
* Similar Projects
* Work Plan
* Fee Schedule
IT conducted interviews with the top 3 providers and scored their proposals. CenturyLink was selected based on their experience, ease of administration, ability to manage our E911 database real-time, and advanced communications infrastructure. CenturyLink was also the lowest cost bidder.
This memorandum and resolution request Council approve a purchase order and Master Service Agreement with CenturyLink Communications, LLC for Managed SIP (Session Initiation Protocol) Trunking. The SIP Trunking will replace our current phone systems PRI (Primary Rate Interface) for in-coming and out-going phone calls from the City's phone system. There is a one-time cost of $25,448.54 for hardware and installation services to transition the phone service and an estimated monthly phone charge of $1500.00 based on usage.
The City's current phone service with Windstream Communications uses dedicated circuits (PRI) that are susceptible to outages with no fault tolerance built in on the carrier side. The new SIP solution will provide for redundancy and fault tolerance.
Fiscal/Budget Impact: Information Technology spends an estimated $5000.00 a month on our current Windstream phone service. Moving to CenturyLink Communications, LLC will cost the City an estimated $1,500.00 a month for an estimated monthly cost savings of $3500.00. The City's monthly phone bill is budgeted in the FY 2020 Information Technologies budget under Telecommunications. The one-time cost will come from the F...
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