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File #: 19-0604    Version: 1 Name: 5/6/19 - City Hall Guest Services Contract
Type: Resolution Status: Passed
File created: 5/6/2019 In control: City Clerk
On agenda: 6/3/2019 Final action: 6/3/2019
Enactment date: 6/3/2019 Enactment #: R-19-204
Title: Resolution to Approve a Contract with Liberty Security Group Inc. for Guest Services at the Guy C. Larcom City Hall ($102,500.00) RFP #19-01
Attachments: 1. RFP_19-01_Document.pdf, 2. Liberty Proposal.pdf, 3. Liberty Security Contract 040919.pdf
Title
Resolution to Approve a Contract with Liberty Security Group Inc. for Guest Services at the Guy C. Larcom City Hall ($102,500.00) RFP #19-01
Memorandum
We recommend your approval of the attached resolution authorizing a 13-month contract in an amount not to exceed $102,500.00 with Liberty Security Group Inc. (Liberty) for guest services (unarmed security and front desk reception) at the Guy C. Larcom City Hall building.

The City proposes hiring Liberty to staff a new front desk in the City Hall atrium. Liberty will guide the public to appropriate location in City Hall, alleviating existing staff from doing so ad hoc. This improved service will allow the public quicker access.

The proposed contract requires staffing from 7:30 am to 11:00 pm (Mon-Thur) and 7:30 am to 5:30 pm on Friday, allowing a consistent presence in City Hall while the building is open to the public, and relieving the Police from having to secure the building each night. The evening hours will cover most evening meetings at City Hall. Liberty will staff the building until the last meeting concludes, even after the normal 11:00 pm end of shift, if needed. The front desk will also be staffed on Sunday evenings from 6:00 pm to 10:00 pm when a caucus meeting is scheduled. Staff will perform security sweeps throughout the building in the evenings.

The staff, while unarmed and in business dress, will be trained security personnel, able to identify suspicious persons and de-escalate situations, including by contacting Police as needed. To improve security, this guest services staff will also manage elevator access to the upper floors (3-6) of City Hall. Upper floor visitors will need to sign in.

This proposed service is a beneficial mix of improved safety and security for the public and staff at City Hall while still maintaining an open and accessible building for the public. This proposed service does not affect the Justice Center or its building security operations.

The contract...

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