Title
Resolution to Approve Purchase Order to Azteca Systems for CityWorks Enterprise License and Annual Maintenance and Support Agreement for FY2018 ($83,000.00) and Appropriate Washtenaw County Reimbursement of Its Share of FY2018 Costs ($20,000.00)(8 Votes Required)
Memorandum
Attached for your review and approval is a resolution which authorizes a purchase order in the amount of $83,000.00 for the renewal of CityWorks Maintenance and Support Agreement with Azteca Systems. This amount includes $20,000.00 that will be invoiced to the Washtenaw County Water Resources Commissioner for payment. Azteca is the sole provider of CityWorks.
Budget/Fiscal Impact: The City’s portion of $63,000.00 was budgeted in the FY2018 Information Technology Fund. The remainder of annual costs of $20,000 is apportioned to and will be reimbursed by Washtenaw County for licenses services under the Interagency Agreement for Collaborative Technology and Services.
CityWorks is a Geographical Information System (GIS) centric asset management system used for managing asset and maintenance activities. CityWorks uses a central database to create and track service requests and work orders based upon a customer request or an asset's preventative maintenance schedule, and its location. One of the strengths of CityWorks is that by being GIS centric, work can be managed by location, allowing for productivity to be maximized by optimizing staff deployments and work orders by geographic vicinity instead of just task type.
CityWorks has been implemented within Public Services' Call Center, Solid Waste, Systems Planning, Field Operations (Forestry, Parks, Streets, Utilities, etc.), Facilities Maintenance, Water Treatment Plant, Safety Services' Community Standards and, Community Services' Parks Maintenance and Planning and Development. A CityWorks web-based service request application is also available, allowing citizens to request and track service requests online (for example, sidewalk r...
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