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File #: 17-0147    Version: 1 Name: 3/6/17 Mainsaver Connect Upgrade
Type: Resolution Status: Passed
File created: 3/6/2017 In control: City Council
On agenda: 3/6/2017 Final action: 3/6/2017
Enactment date: 3/6/2017 Enactment #: R-17-063
Title: Resolution to Approve a Purchase Order to Mainsaver for the Upgrade and Commissioning of the Mainsaver Enterprise Software and addition of the Mainsaver Connect Module for ($36,200.00)
Attachments: 1. City of Ann Arbor Upgrade Connect On-Site Training rev3 Qte 2017 0125
Title
Resolution to Approve a Purchase Order to Mainsaver for the Upgrade and Commissioning of the Mainsaver Enterprise Software and addition of the Mainsaver Connect Module for ($36,200.00)
Memorandum
Mainsaver is a software package that is used by the Water Treatment Services Unit and the Fleet and Facilities Services Unit as a computerized maintenance management system (CMMS). In total, the City manages over 2,500 assets using this CMMS system. This system is used to schedule and track preventive and corrective maintenance activities by asset and/or asset class, track costs and labor, generate reports to assess and improve productivity, track vehicle usage, and document asset condition. In both service units, over 4,500 work orders per year are generated, completed, and tracked using this system.

This upgrade will bring the software to its current release for service units, who are currently running different versions of the same software. The upgrade will facilitate IT support for this software package since they will only need to maintain and support one version. The upgrade will also include additional functionality with the addition of the Connect Module. This module will enable users to complete and enter data in the field, which will reduce paperwork and improve the efficiency of work management. Data will also be stored electronically allowing analytical review and assistance in planning and budgeting of time and resources. In addition, Mainsaver's desktop version, which is the version the City currently uses, will no longer be supported. The new version of the software allows web-based access to the program and is the platform that will supported in the future. Mainsaver is the sole provider of software for all Mainsaver products including technical support, software updates and upgrades, and certain proprietary training classes.

It is imperative to upgrade the software package and renew the maintenance agreement with Mainsaver to r...

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