Title
Resolution to Approve the License and Services Agreement with Tyler Technologies, Inc. for Energov, a Permitting, Licensing, Plan Review and Land Management Replacement Software ($1,489,684.00) (8 Votes Required)
Memorandum
The attached resolution authorizes the approval of a License and Services Agreement for permitting, licensing, plan review and land management software and related support, maintenance and hardware from Tyler Technologies, Inc. for FY20 - FY25.
The City has identified the need to replace TRAKiT, the existing land management, permitting software that came to the end of its product life cycle. In the last two years staff has experienced software failures resulting in service interruptions that have compromised both internal operations and external interfaces.
A Request for Proposal (RFP #18-07) was advertised on the Michigan Inter-governmental Trade Network as well as the City's Purchasing website. Through the RFP process four of seven respondents were eliminated by the evaluation committee. The three finalists conducted separate demonstrations at City Hall to present functionality, training, support, and implementation options. Staff evaluated the finalists and selected Tyler Technologies, Inc as the vendor of choice.
A five-year pricing comparison of the three finalists is below:
Total
Company Year 1 Year 2 Year 3 Year 4 Year 5 Investment
SCube $417,923 $214,775 $225,810 $245,895 $263,110 $1,371,513
Tyler $777,871 $105,725 $111,011 $116,562 $122,390 $1,233,559
City View $873,309 $97,381 $101,276 $105,327 $109,540 $1,286,833
While Tyler Technologies, Inc. was not the lowest-cost respondent, staff was very impressed with Tyler's functionality and features, which can improve workflow and service delivery. Tyler's Energov software offers significant improvement for service delivery of permit issuance, inspection scheduling, and electronic plan review. There are also opportunities to improve the permit/plan review routing an...
Click here for full text