Title
Resolution to Approve a Professional Services Agreement with Park Consulting Group for Consultant Services to Evaluate the City's Use of Energov and Appropriate Funds ($300,000.00) (8 Votes Required)
Memorandum
This resolution requests authorization to enter into a contract for consultant services to evaluate the business processes within the City's permitting, licensing, plan review, and land management software system, EnerGov.
Through a competitive bid process, Park Consulting Group was selected based on its prior experience improving Tyler Technologies software performance in multiple municipalities.
The scope of work will include, but is not limited to:
1. Evaluation of the City's existing permitting software and related systems.
2. Review and mapping of current business processes across affected departments.
3. Identification of operational inefficiencies, redundancies, and technology gaps.
4. Stakeholder engagement with staff, applicants, and community members.
5. Development of recommendations for software enhancements, integration strategies, and process improvements.
The goal of this evaluation is to ensure the City is utilizing the software to its highest potential and to identify areas for improvement that will enhance both public-facing services and internal staff operations.
The contract with Park Consulting Group will be implemented in a phased approach over a period of up to two years. Phases One and Two will include evaluation and recommendations. Phase Three, if necessary, will include implementation of configuration changes in coordination with City Information Technology staff.
Budget/Fiscal Impact: Funding for this contract is available in the Construction Code Fund fund balance. Approval is requested for an appropriation of $300,000.00 as well as a 20% contingency in the amount of $60,000.00.
Staff
Prepared by: Lisha Turner -Tolbert, Building and Rental Service Manager, CSA
Reviewed by: Derek Delacourt, Community Services Adm...
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