Title
Resolution to Approve a Professional Services Agreement with Liberty Security Group Inc. for Guest Services at the Guy C. Larcom City Hall ($345,000.00) RFP #23-29
Memorandum
We recommend your approval of the attached resolution authorizing a three-year contract in an amount not to exceed $345,000.00 with Liberty Security Group Inc. for guest services (unarmed security and front desk reception) at the Guy C. Larcom City Hall building. The contract would begin July 1, 2023 and run through June 30, 2026. A purchase order would be authorized in an amount not to exceed $110,000.00 for FY24, in an amount not to exceed $115,000.00 for FY25, and in an amount not to exceed $120,000.00 for FY26, subject to the availability of funding in FY25 and FY26.
The City is proposing to hire Liberty Security Group to provide personnel to staff the City Hall Guest Services desk located in the City Hall atrium. Assistance provided through guest services helps guide the public to the appropriate building or specific location within City Hall. This level of service to the public will allow them quicker and more direct access to where they need to go. The Guest Services desk is staffed from 7:30 am to 11:00 pm (Mon-Thur) and 7:30 am to 5:30 pm on Friday. These extended hours will allow for a consistent presence in City Hall while the building is open to the public.
The Monday-Thursday evening hours cover most evening meetings at City Hall. Guest services personnel staff the building until the meeting concludes, even after the normal 11:00 pm end of shift if needed. Guest services staff will perform security sweeps throughout the building in the evenings.
Guest services personnel, while unarmed and attired in business dress, are trained security personnel. They are able to observe suspicious persons and de-escalate situations if necessary. Working with the new armed police security in City Hall, they continue to provide an extra set of eyes and address potential distractions ...
Click here for full text