Title
Resolution to Approve a Purchase Order to Azteca Systems, LLC for CityWorks Enterprise License and Annual Maintenance and Support Agreement for FY2021 - FY2023 ($198,000.00) (8 Votes Required)
Memorandum
Attached for your review and approval is a resolution which authorizes a purchase order increase and 2-year contract extension and corresponding purchase orders in the amount of $198,000.00 for the renewal of CityWorks Maintenance and Support Agreement with Azteca Systems, LLC. Azteca is the sole provider of CityWorks.
Budget/Fiscal Impact: The FY2021 portion of $4,000.00 will be paid for from the Public Services operating budget. The remaining $194,000.00 is anticipated to be budgeted for in the FY2022 and FY2023 Information Technology budgets as follows:
FY 2022: $94,000.00
FY 2023: $100,000.00
CityWorks is a Geographical Information System (GIS) centric asset management system used for managing asset and maintenance activities. CityWorks uses a central database to create and track service requests and work orders based upon a customer request or an asset's preventative maintenance schedule, and its location. One of the strengths of CityWorks is that by being GIS centric, work can be managed by location, allowing for productivity to be maximized by optimizing staff deployments and work orders by geographic vicinity instead of just task type.
CityWorks has been implemented within Public Services Call Center, Solid Waste, Systems Planning, Field Operations (Forestry, Parks, Streets, Utilities, etc.), Facilities Maintenance, Water Treatment Plant, Safety Services Community Standards and Community Services Parks Maintenance and Planning and Development. A CityWorks web-based service request application is also available, allowing citizens to request and track service requests online (for example, sidewalk repair and pothole fill requests).
The additional funding for FY2021 is being requested to purchase two additional modules of the software that...
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