Title
Resolution to Approve a 3-year Contract and Corresponding Purchase Orders to Azteca Systems, LLC for CityWorks Enterprise License and Annual Maintenance and Support Agreement for FY2019 - FY2021 ($83,000.00/fiscal year) and Appropriate Washtenaw County Reimbursement of Its Share of the Costs ($20,000.00/year) (8 Votes Required)
Memorandum
Attached for your review and approval is a resolution which authorizes a 3-year contract and corresponding purchase orders in the amount of $83,000.00/fiscal year for the renewal of CityWorks Maintenance and Support Agreement with Azteca Systems, LLC. This amount includes $20,000.00/year that will be invoiced to the Washtenaw County Water Resources Commissioner for payment. Azteca is the sole provider of CityWorks.
Budget/Fiscal Impact: The City's portion of $63,000.00 was budgeted in the FY2019 Information Technology Fund and is anticipated to be budgeted for in the FY2020 and FY2021 budgets. The remainder of annual costs of $20,000/year is apportioned to and will be reimbursed by Washtenaw County for licenses services under the Interagency Agreement for Collaborative Technology and Services.
CityWorks is a Geographical Information System (GIS) centric asset management system used for managing asset and maintenance activities. CityWorks uses a central database to create and track service requests and work orders based upon a customer request or an asset's preventative maintenance schedule, and its location. One of the strengths of CityWorks is that by being GIS centric, work can be managed by location, allowing for productivity to be maximized by optimizing staff deployments and work orders by geographic vicinity instead of just task type.
CityWorks has been implemented within Public Services' Call Center, Solid Waste, Systems Planning, Field Operations (Forestry, Parks, Streets, Utilities, etc.), Facilities Maintenance, Water Treatment Plant, Safety Services' Community Standards and, Community Services' Parks ...
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