Title
Resolution to Approve the Cityworks License, Maintenance and Support Agreement with Azteca Systems, LLC for FY2024 - FY2028 ($585,716.91)
Memorandum
Attached for your review and approval is a resolution which authorizes a five-year license and support agreement with Azteca Systems, LLC, for the CityWorks system, in the amount of $585,716.91. Azteca is the sole provider of CityWorks.
Budget/Fiscal Impact: The FY2024 portion of $106,000.00 is planned for and will be paid from the approved Information Technology budget. The remaining $479,716.91 is anticipated to be budgeted for in the FY2025 through FY2028 Information Technology budgets as follows:
FY 2025: $111,300.00
FY 2026: $116,865.00
FY 2027: $122,708.25
FY 2028: $128,843.66
CityWorks is a Geographical Information System (GIS)-centric asset management system used for managing asset and maintenance activities. CityWorks uses a central database to create and track service requests and work orders based upon a customer request or an asset's preventative maintenance schedule, and its location. One of the strengths of CityWorks is that by being GIS-centric, work can be managed by location, allowing for productivity to be maximized by optimizing staff deployments and work orders by geographic vicinity instead of just task type.
CityWorks has been implemented within Public Services Call Center, Solid Waste, Systems Planning, Field Operations (Forestry, Parks, Streets, Utilities, etc.), Facilities Maintenance, Water Treatment Plant, Safety Services Community Standards and Community Services Parks Maintenance and Planning and Development. A CityWorks web-based service request application is also available, allowing citizens to request and track service requests online (for example, sidewalk repair and pothole fill requests).
Renewing the CityWorks License, Maintenance and Support Agreement with Azteca Systems allows the City to keep the CityWorks software suite up to date and provides City staff unlimited access to the CityWorks software suite.
Azteca Systems complies with the requirements of the City’s Non-discrimination and Living Wage ordinances.
Staff
Prepared by: Joshua Baron, Applications Delivery and BI Manager, ITSU
Reviewed by: Tom Shewchuk, Director, ITSU
Approved by: Milton Dohoney Jr., City Administrator
Body
Whereas, CityWorks is a geographic information systems-centric enterprise asset management system;
Whereas, The City uses CityWorks to geographically optimize staff deployments and work orders resulting in more effective use of the City's staff and resources;
Whereas, Renewing the CityWorks License, Maintenance and Support Agreement with Azteca Systems, LLC allows the City to keep the CityWorks software suite up to date and provides City staff unlimited access to the CityWorks software suite;
Whereas, Funding for the FY2024 purchase order in the amount of $106,000 will be paid from the Information Technologies operating budget and the FY2025-FY2028 amounts are anticipated to be available in the corresponding Information Technology budget;
Whereas, Azteca Systems, LLC is the sole source provider of CityWorks software; and
Whereas, Azteca Systems, LLC complies with the requirements of the City’s Non-Discrimination and Living Wage Ordinances;
RESOLVED, That City Council approve the Cityworks License, Maintenance and Support Agreement with Azteca Systems, LLC for FY2024 - FY2028 in the amount of $585,716.91.
RESOLVED, The authorized expenditures pursuant to this resolution may be spent without regard to fiscal year;
RESOLVED, That the Mayor and City Clerk be authorized and directed to execute said agreement after approval as to substance by the City Administrator and approval as to form by the City Attorney; and
RESOLVED, That the City Administrator be authorized to take all necessary actions to implement this resolution, including execution of any amendments that do not exceed the amounts authorized herein.