Title
Resolution to Approve a Purchase Order to Cogsdale Corporation for Annual Software Maintenance and Support Agreement for FY2018 ($88,603.83)
Memorandum
Attached for your review and action is a resolution approving a purchase order to Cogsdale Corporation in the amount of $88,603.83 for maintenance and support of the Water Utility Management System and Online Utility Billing Payment software for FY2018.
Budget/Fiscal Impact: This expenditure is planned and budgeted in the approved FY2018 Information Technology Services Unit budget. There are no additional funds being requested.
The Cogsdale software is primarily used by the Customer Services Unit for supporting Water Utilities, Solid Waste, Airport, and Administration, customer account management, billing and financial tracking. During the course of the year software upgrades and annual maintenance are required and as the developer of this proprietary software, Cogsdale, is the sole source provider.
It is imperative to maintain the agreement with Cogsdale Corporation to receive application updates and maintain support. The City has a perpetual license to run the Cogsdale Corporation software.
Cogsdale Corporation complies with the requirements of the City's Non-discrimination and Living Wage ordinances.
Staff
Prepared by: Joshua Baron, IT Applications Delivery Manager
Reviewed by: Tom Shewchuk, Director, Information Technologies Service Unit
Reviewed by: Tom Crawford, Financial Services Administrator and CFO
Approved by: Howard S. Lazarus, City Administrator
Body
Whereas, Cogsdale Corporation, the developer of this proprietary software, is the only vendor that can provide such Water Utility Customer Information System maintenance and enhancements;
Whereas, Renewing a maintenance agreement with Cogsdale Corporation for these applications is necessary to receive applications updates and maintain customer support;
Whereas, The annual costs for the maintenance agreement with Cogsdale Corporati...
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