Title
Resolution to Approve Amendment No. 2 with Lazer Technologies, Inc. for Telecommunications Systems Technical Support ($216,000.00/$447,480.00)
Memorandum
Attached for your review and approval is a resolution to approve Amendment No. 2 to the professional services agreement with Lazer Technologies, Inc. to continue to provide telecommunications systems technical support for the next eighteen months. The amendment continues professional services during this extended term at a cost of $216,000.00 increasing the total compensation payable over the life of the contract to $447,480.00.
This agreement provides onsite support and maintenance of the Mitel Voice-over-IP phone, PrarieFyre Call Center and Call Accounting software, and standard telephone support services. Services will also include supporting the scheduled phone system upgrades during the next two months.
The staffing strategy employed by the City’s Information Technology Service Unit is to occasionally augment staff with contracted services when the demand for IT services outstrips the supply of in-house resources. This is the situation the City Information Technology Service Unit currently faces.
Funding for the additional service months being requested is budgeted in the FY2012 Information Technology Budget and planned for in the FY2013 Information Technology Budget.
Lazer technologies, Inc. received Human Rights and Living Wage approval on December 27, 2011.
Staff
Prepared by: Kathleen McMahon, IT Project Delivery Manager
Reviewed by: Dan Rainey, IT Director
Reviewed by: Tom Crawford, Financial and Administrative Services Area Administrator/CFO
Approved by: Steven D. Powers, City Administrator
Body
Whereas, The staffing strategy employed by the City’s Information Technology Service Unit is to occasionally augment staff with contracted services when the demand for IT services outstrips the supply of in-house resources;
Whereas, By bringing in a temporary Telecommunications Specia...
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