Title
Resolution to Approve Purchase Order to Azteca Systems ( Cityworks Enterprise License and Annual Maintenance and Support Agreement FY2010) ($60,000.00)
Memorandum
Attached for your review and approval is a resolution which authorizes a purchase order in the amount of $60,000.00 for an Enterprise License Agreement and Annual Cityworks Maintenance and Support Agreement with Azteca Systems.
The City’s current Cityworks Annual Maintenance and Support Agreement, which expires in October of 2009, is restricting further deployment of Cityworks to field operations personnel and is no longer sufficient to meet the needs of the City’s increasingly mobile workforce.
The City’s current agreement with Azteca Systems includes 20 named (single seat) and 17 concurrent (floating) licenses and one web interface license.
The purchase of an Enterprise License will allow further expansion by providing the necessary access to all employees that require Cityworks for managing assets and maintenance activities, tracking service requests and fulfilling work orders at work sites throughout the City. The Enterprise License also provides a web-based Cityworks version that will allow an unlimited number of employees to easier access to Cityworks.
Cityworks has previously been implemented within Public Services’ Call Center, Solid Waste, Systems Planning, Field Operations (Forestry, Parks, Streets, Utilities, etc.), Facilities Maintenance, Water Treatment Plant, Safety Services’ Community Standards and Community Services' Parks Maintenance and, Planning and Development. A Cityworks web-based service is also available allowing citizens to request and track service requests online (like sidewalk repair and pothole fill requests).
Cityworks is a Geographical Information System (GIS) centric asset management system used for managing asset and maintenance activities. Cityworks uses a central database to create and track service requests and work orders based upon a customer re...
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