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File #: 09-0391    Version: 1 Name: 7/6/09 TeleStaff Scheduling Software
Type: Resolution Status: Passed
File created: 7/6/2009 In control: City Council
On agenda: 7/6/2009 Final action: 7/6/2009
Enactment date: 7/6/2009 Enactment #: R-09-284
Title: Resolution to Approve a Sole Source Contract with Principal Decision Systems International for Implementation of TeleStaff scheduling software and support (Not to Exceed $115,375.00) and to Establish a Project Budget in the amount of $152,375.00
Title
Resolution to Approve a Sole Source Contract with Principal Decision Systems International for Implementation of TeleStaff scheduling software and support (Not to Exceed $115,375.00) and to Establish a Project Budget in the amount of $152,375.00
Memorandum
Attached for your approval is a resolution which authorizes a sole source contract in the amount not to exceed $115,375.00, including a 10% contingency, with Principal Decision Systems International (PDSI) for purchase, implementation and support of TeleStaff scheduling software for use by the Public Service and Safety Services. This resolution also sets aside $37,000 for services to integrate TeleStaff with the City’s Timekeeping and Attendance system from Ultipro and establishes a total project budget of $152,375.

TeleStaff automatically schedules workforces to complex shift schedules aligning them to work demands according to staff availability and qualifications while ensuring compliance with federal and state labor laws, collective bargaining agreements and organization policies.
TeleStaff's capabilities combine a staffing engine with communication devices such as the telephone, cell phone, pager and e-mail to accomplish scheduling efficiencies. TeleStaff will improve scheduling by decreasing the administrative workload, streamlining communications, improving emergency call-in and special event scheduling workflows and eliminating costly errors. TeleStaff will also significantly reduce the manual staff time involved in the development of the current scheduling and bid processes for police, fire and waste-water staff and the day-to-day management of group scheduling. The management reporting capabilities of TeleStaff, along with the system’s complete audit trail will significantly reduce errors and the associated corrections.
PDSI’s TeleStaff will be used initially by the Police, Waste-Water and Fire Service Units

The scope of this project also includes the integration of TeleStaff output...

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