Title
Resolution to Approve Renewal of a Three-Year Support Agreement with Microsoft Corporation ($139,359.00)
Memorandum
The attached resolution seeks authorization to approve a three-year Support Agreement with Microsoft Corporation, payable in three annual installments of $45,536.00 for FY2016, $46,447.00 for FY2017 and $47,376.00 for FY2018 totaling an amount of $139,359.00 for three years.
Fiscal/Budget Impact: This expenditure is planned for and budgeted in the FY2016, will be budgeted in the FY2017 and FY2018 Information Technology Services Fund budget.
The City of Ann Arbor received quotations for renewal of the Microsoft Support Agreement from three vendors and determined that purchasing the Support Agreement directly from Microsoft Corporation, and not from a value-added reseller, will provide the lowest on-going support cost to the City.
This renewal agreement parallels renewal of the City's Microsoft Enterprise Agreement approved (Resolution #15-0523) that provides access to current software licenses, upgrades and maintenance for Microsoft Windows Desktop Operating Systems, Office365, Windows Server Client Access Licenses, Exchange Mail Client Access Licenses, SQL Server and SharePoint Server Client Access Licenses.
This support agreement provides City IT personnel 24/7 access to Microsoft technical support, consultation and strategic planning services for Microsoft Operating Systems, Office 365, Windows Server, Exchange Mail, SQL Server Database Servers and SharePoint Web Servers.
This allows City IT personnel the ability to efficiently and effectively operate, maintain and sustain the City's network computing environment providing service delivery to the organization.
Funds for this expense are budgeted and approved in the FY2016 Information Technology Service Fund Budget and planned for in the FY2017 and FY2018 IT Fund Budgets.
Authorization of the payment plan will allow for the issuance of a Purchase Order in the am...
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